Privacy Policy
ACE Background Check ("ACE", "we", "us") provides consumer report and background screening services. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you use our website and services.
1. Information We Collect
- Client account information — name, business details, email, phone, and login credentials.
- Subject information — data submitted by clients about individuals being screened (e.g., name, date of birth, SSN, address history), used solely to perform the requested screening.
- Public and third-party records — information retrieved from courts, agencies, and licensed data sources to compile reports.
- Website usage data — cookies, device, and analytics data collected when you visit our site.
2. How We Use Information
- To perform background screening services requested by our clients.
- To verify identity, prevent fraud, and maintain the security of our services.
- To comply with the Fair Credit Reporting Act (FCRA) and other applicable laws.
- To communicate with clients and respond to inquiries.
3. FCRA & Permissible Purpose
As a consumer reporting agency, we furnish consumer reports only to clients who certify a permissible purpose under the FCRA and who agree to comply with their obligations, including obtaining proper disclosure and authorization and following adverse-action procedures. See our FCRA Compliance page.
4. How We Share Information
We do not sell personal information. We disclose information only: to the client who ordered the report; to service providers and licensed data sources acting on our behalf; and as required by law, subpoena, or to protect legal rights.
5. Data Security
We use administrative, technical, and physical safeguards — including encryption in transit and at rest — designed to protect personal information. No method of transmission or storage is completely secure.
6. Data Retention
We retain personal information only as long as necessary to provide services and to comply with legal, accounting, and reporting obligations, after which it is securely deleted or de-identified.
7. Your Rights
Depending on your jurisdiction, you may have rights to access, correct, or delete your personal information, or to dispute the accuracy of a consumer report. To exercise these rights or to dispute report information, contact us using the details below.
8. Cookies
Our website uses cookies for essential functionality and analytics. You can control cookies through your browser settings.
9. Children's Privacy
Our services are intended for business use and are not directed to children under 13.
10. Changes to This Policy
We may update this Policy from time to time. Material changes will be posted here with a revised "Last updated" date.
11. Contact Us
Questions about this Policy or your information? Contact us at info@acebackgroundcheck.com or via our contact form. [INSERT mailing address & phone]